Shipping policy
Shipping Policy
Australia-Wide Shipping
We currently ship Australia-wide from Goulburn, NSW.
Standard Shipping
• $15 flat rate
• Estimated delivery: 2–8 business days
Express Shipping
• $25 flat rate
• Estimated delivery times may vary depending on location
Delivery times are estimates only and may be affected by peak periods, public holidays, or courier delays.
Local Delivery – Goulburn & Surrounds
We offer local delivery for customers in and around Goulburn, NSW.
• Free delivery within 10km of Goulburn
• $10 local delivery within 30km of Goulburn
If you are unsure whether your address qualifies for local delivery, please contact us before placing your order and we’ll be happy to help.
Order Processing
Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has been dispatched.
Tracking
Where available, tracking details will be provided once your order has been shipped.
Questions?
If you have any questions about shipping or delivery, please contact us at:
sam@horseshop.com.au